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Account Director in South San Francisco, CA at SBM Site Services

Date Posted: 8/7/2017

Job Snapshot

Job Description

Overview

SBM Management is searching for a dynamic Account Director to plan, develop, and implement customer strategies for the retention of existing business and growth within a specific customer. The Account Director will be performing the following duties or through subordinate supervisors:

Responsibilities
  • Provide direction and develop growth and retention for client specific programs.
  • Review research to anticipate competition and market trends and translate customer’s attitudes of services and relationship
  • Consult with development teams on market requirements and product features
  • Communicate strategies including marketing, operations, communications, sales, and employee satisfaction from assigned customer to executive team
  • Coordinate and align strategies with corporate growth plan
  • Work with other departments to help develop relationship with regards to, pricing, positioning, and packaging
  • Evaluate and analyze program results and present recommendations for changes in strategy

Job Requirements

  • Bachelor degree or equivalent experience
  • 2-4 years related experience and/or training in facility management is preferred
  • GMP experience is a PLUS
  • Customer relationship management experience is required
  • 2-4 years of supervisory or management experience is required
  • Proficiency or advanced knowledge of Microsoft Office Suite

Available Shift:  Flexible